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News Information

Recent Posts

Saturday | May 15, 2021

Online Payment Portal Active

The internet outage affecting Southwestern Electric’s online payment portal has been resolved. Members may make payments at our online billing center....
more
Friday | May 14, 2021

Online Payment Portal Offline

Southwestern Electric’s online payment portal is offline due to an internet outage. No payments are posting at this time. We apologize for the inconve...
more
Tuesday | May 11, 2021

Crews Restore Power to New Douglas Area Members

About 625 members lost power shortly before 2 p.m. this afternoon when a piece of agricultural equipment struck Southwestern infrastructure south of N...
more
Friday | April 23, 2021

Line Damage Interrupts Power to 225 Fayette County Members

A damaged power line has interrupted power to about 225 Fayette County members this afternoon. Repairs are expected to take about three hours.
more
Friday | April 23, 2021

Damaged Transformer Interrupts Power to 225 Fayette County Members

A damaged transformer has interrupted power to about 225 Fayette County members this afternoon. The outage is affecting members north and west of Vand...
more
Saturday | April 10, 2021

Ameren Transmission Fault Interrupts Power to Southwestern Substations

About 1,100 Southwestern Electric members lost power this morning when an Ameren transmission line fault interrupted power to the cooperative’s Worden...
more
Monday | April 5, 2021

400 Bond County Members Offline For Pole Repair

Southwestern crews are interrupting power to about 400 Bond County members this afternoon. Crews expect repairs to take about 30 minutes.
more
Tuesday | March 30, 2021

Downed Lines Interrupt Power East of Mulberry Grove

About 500 Southwestern Electric members in Bond and Fayette counties are without power this afternoon. Southwestern Electric crews have sourced the ou...
more
Tuesday | March 30, 2021

Ameren Transmission Line Failure Interrupts Power to Madison County Members

An Ameren transmission line failure interrupted service to more than 2,700 Southwestern Electric members last night. The line, which supplies power to...
more
Sunday | March 28, 2021

Strong Storms Sweeping Across Service Area

About 185 Southwestern Electric members are without power this evening as strong storms sweep across the I-70 corridor, bringing down limbs and power ...
more
Sunday | March 28, 2021

Strong Storms Causing Evening Outages

Southwestern Electric crews are responding to outages in Madison County this hour as strong storms push through the region, bringing down power lines....
more
Thursday | March 25, 2021

High Winds Present Downed Wire Danger

The National Weather Service has issued a wind advisory effective 7 p.m., Wednesday, March 25 through 3 a.m., Friday, March 26. The advisory calls for...
more

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ABOUT US

Based in Greenville, Ill., Southwestern Electric is a not-for-profit, member-owned cooperative serving 24,745 residential, commercial, agricultural and industrial members in 11 counties along the I-70 corridor between St. Louis, Mo., and Effingham, Ill.

Southwestern Careers
Southwestern Newsroom

Southwestern Electric is an equal opportunity provider and employer.

RESOURCES

Southwestern Electric is a member-focused, not-for-profit utility. Our bylaws guide our business and daily operations. As your accountable energy partner, our mission is to improve the lives of the people and communities we serve.

Southwestern Bylaws
Southwestern Rates
Our Annual Report

CONTACT US

You can reach us at (800) 637-8667. We respond to outage calls around the clock. Our office hours are Mon - Fri., 8 a.m. - 4:30 p.m.

You're welcome to visit our office at:

525 US Route 40
Greenville, IL 62246

©2025 Southwestern Electric Cooperative. Your Accountable Energy Partner.

  • Home
  • SmartHub
  • Your Service
    • Sign In to SmartHub
    • Apply For Electric Service
    • Paying Your Bill
    • Payment Programs
    • Electric Rates
    • Forms Library
    • Member Guide
    • Capital Credits
  • Energy Information
    • Understanding Your Bill
    • Energy Assistance
    • Technology Rebates
    • ERC Loans
    • Solar Energy
  • Electric Vehicles
    • EV Charger Rebates
  • Community
    • Operation Round Up
    • Scholarships
    • Economic Development
  • News & Information
    • News Releases
    • Outage Information
      • If You Lose Power
      • Outage Map
      • Outage Safety
      • How We Restore Your Power
    • The Southwestern
    • Board Meeting Minutes
    • Video
  • Safety
    • Indoor Electrical Safety
    • Outdoor Electrical Safety
    • Generator Safety
    • Storm Safety
    • Cyber Security
  • Careers
  • About Us
    • Mission & Management
    • Financial Information
    • Careers
    • Service Area
    • Contact Us