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Southwestern Electric offers two payment programs to help you level out electric bills and control expenses.

LEVELIZED BILLING

Southwestern Electric Cooperative offers levelized billing to help you avoid substantial changes in the amount of your electric bill from one month to the next. Levelized billing flattens the peaks and valleys that come with seasonal changes in your electric usage, making it easier for you to plan your budget. Your payment will probably vary by a few dollars from month to month.

When you sign up for levelized billing, your bill will be based on a rolling 12-month average.

To qualify:

  • Your current account must have been active for at least 12 months and have a zero balance when you enroll.
  • You'll need a history of consistently paying your bill on time, with no more than one late payment in the past 12 months.
  • Monthly payments must be made by their due date.

If you decide to discontinue levelized billing or your account is disconnected, your account balance will be payable in full on the due date of your next bill.

PAY-AS-YOU-GO

Our Pay-As-You-Go program equips you to closely monitor your daily usage and customize your payment schedule.

You aren't required to provide a credit history or make a security deposit. With Pay As You Go, you're not subject to fees for late payment, delinquency, or reconnection of service. To find out more about Pay As You Go, download our exciting, full-color brochure. Click here for a brochure.

PAYMENT ASSISTANCE (LIHEAP)

The Low Income Home Energy Assistance Program (LIHEAP) is designed to help eligible low income households pay for winter energy service. For more information on this program, visit IllinoisLIHEAP.com or call the toll-free hotline, (877) 411-WARM.

HELPING WITH A PAYMENT

If you’d like to help a Southwestern Electric member pay their bill, you can use Quick Pay. You don’t need to be a co-op member or have SmartHub (our account management app) to use Quick Pay. Anyone can use Quick Pay to make a payment on a member’s bill.

Here are the details:

  • Purpose: The Quick Pay feature is designed for quick and easy one-time payments.
  • No Account Required: You can make a payment without logging into SmartHub or having a SmartHub account. 
  • How it Works: To make a payment on an account, you'll need the account number and last name or business name associated with the account. 
  • Payment Methods: You can pay with a debit or credit card. 

Have questions about Quick Pay? Call us at (800) 637-8667. We’ll be happy to help you.

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