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Mastercard Processing Issue Resolved

Mastercard Processing Issue Resolved

Tuesday | January 26, 2021
All News

Mastercard Processing Issue Update

Mastercard has resolved issues with their billing system. Payments made with Mastercard should now process correctly.

***

1:30 p.m.

Due to a Mastercard billing system error, Mastercard payments are being declined. Please try again later, or use an eCheck or a credit card other than Mastercard to make your payment. They're working to correct the error—and we apologize for the inconvenience!
 

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ABOUT US

Based in Greenville, Ill., Southwestern Electric is a not-for-profit, member-owned cooperative serving 23,000 residential, commercial, agricultural and industrial members in 11 counties along the I-70 corridor between St. Louis, Mo., and Effingham, Ill.

Southwestern Careers
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Southwestern Electric is an equal opportunity provider and employer.

RESOURCES

Southwestern Electric is a member-focused, not-for-profit utility. Our bylaws guide our business and daily operations. As your accountable energy partner, our mission is to improve the lives of the people and communities we serve.

Southwestern Bylaws
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CONTACT US

You can reach us at (800) 637-8667. We respond to outage calls around the clock. Our office hours are Mon - Fri., 8 a.m. - 4:30 p.m. Our lobbies are temporarily closed. You're welcome to visit our offices at:

525 US Route 40
Greenville, IL 62246

10031 Ellis Road
St. Jacob, IL 62281

 

©2021 Southwestern Electric Cooperative. Your Accountable Energy Partner.

  • Home
  • Your Service
    • Apply For Service
    • Paying Your Bill
    • Payment Programs
    • Electric Rates
    • Forms Library
    • Member Guide
    • Capital Credits
    • Outdoor Lighting
  • Energy Information
    • Energy Assistance
    • EV Charger Rebates
    • EV Charging Codes
    • Technology Rebates
    • ERC Loans
    • Energy Monitors
    • Solar Energy
  • Community
    • Operation Round Up
    • Scholarships
    • Economic Development
    • Recycling With Southwestern
  • News & Information
    • News Releases
    • Outage Information
      • If You Lose Power
      • Outage Map
      • Outage Safety
      • How We Restore Your Power
    • The Southwestern
    • Board Meeting Minutes
  • Safety
    • Indoor Electrical Safety
    • Outdoor Electrical Safety
    • Generator Safety
    • Storm Safety
    • Cyber Security
  • About Us
    • Mission & Management
    • Financial Information
    • Careers
    • Service Area
    • Contact Us