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Crews Working to Isolate Issue Affecting Southwestern’s Pocahontas Substation

Crews Working to Isolate Issue Affecting Southwestern’s Pocahontas Substation

Saturday | May 21, 2022
All News

2 p.m.

Ameren and Southwestern operations and engineering teams are on site this afternoon, working to isolate the source of an outage affecting the cooperative's Pocahontas Substation. About 1,100 members served by the sub have been without power since 10:55 a.m., when an Ameren transmission line that energizes the substation failed. As of 2 p.m., no estimated time of restoration was available.

Shortly before 1:45 p.m., Southwestern Electric Cooperative’s St. Jacob Substation lost power, leaving about 800 Madison County members without service. The substation was energized at about 2 p.m. The cooperative’s operations and engineering teams believe an Ameren transmission line issue was responsible for the outage. 

Members who see downed or sagging power lines should stay clear of the area and contact Southwestern Electric Cooperative at (800) 637-8667. In addition, people clearing debris should look for sagging or fallen wires before they begin working and treat every powerline as if it’s energized.

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ABOUT US

Based in Greenville, Ill., Southwestern Electric is a not-for-profit, member-owned cooperative serving 23,000 residential, commercial, agricultural and industrial members in 11 counties along the I-70 corridor between St. Louis, Mo., and Effingham, Ill.

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Southwestern Electric is an equal opportunity provider and employer.

RESOURCES

Southwestern Electric is a member-focused, not-for-profit utility. Our bylaws guide our business and daily operations. As your accountable energy partner, our mission is to improve the lives of the people and communities we serve.

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CONTACT US

You can reach us at (800) 637-8667. We respond to outage calls around the clock. Our office hours are Mon - Fri., 8 a.m. - 4:30 p.m.

You're welcome to visit our office at:

525 US Route 40
Greenville, IL 62246

©2022 Southwestern Electric Cooperative. Your Accountable Energy Partner.

  • Home
  • Your Service
    • Apply For Service
    • Paying Your Bill
    • Payment Programs
    • Electric Rates
    • Forms Library
    • Member Guide
    • The SWEC IL App
    • Capital Credits
  • Energy Information
    • Energy Assistance
    • Technology Rebates
    • ERC Loans
    • Solar Energy
  • Electric Vehicles
    • Discover The EV Advantage
    • EV Owner Survey
    • EV Charger Rebates
    • EV Charging Codes
  • Community
    • Operation Round Up
    • Scholarships
    • Economic Development
  • News & Information
    • News Releases
    • Outage Information
      • If You Lose Power
      • Outage Map
      • Outage Safety
      • How We Restore Your Power
    • The Southwestern
    • Board Meeting Minutes
    • Video
  • Safety
    • Indoor Electrical Safety
    • Outdoor Electrical Safety
    • Generator Safety
    • Storm Safety
    • Cyber Security
  • About Us
    • Mission & Management
    • Financial Information
    • Careers
    • Service Area
    • Contact Us