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Ameren Transmission Line Failure Interrupts Power to Pocahontas Substation; 1,225 Members Without Power

Saturday | May 21, 2022
All News

1 p.m.

More than 1,250 Southwestern Electric members remain without power today after a strong storm broke poles and brought down power lines this morning. 

About 1,100 members served by Southwestern Electric’s Pocahontas Substation have been without power since 10:55 a.m., when an Ameren transmission line that energizes the substation failed. Ameren and Southwestern Electric operations and engineering teams are working to identify the source of the outage. As of 1 p.m., no estimated time of restoration was available.

Members who see downed or sagging power lines should stay clear of the area and contact Southwestern Electric Cooperative at (800) 637-8667. In addition, people clearing debris should look for sagging or fallen wires before they begin working and treat every powerline as if it’s energized.

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ABOUT US

Based in Greenville, Ill., Southwestern Electric is a not-for-profit, member-owned cooperative serving 24,745 residential, commercial, agricultural and industrial members in 11 counties along the I-70 corridor between St. Louis, Mo., and Effingham, Ill.

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Southwestern Electric is an equal opportunity provider and employer.

RESOURCES

Southwestern Electric is a member-focused, not-for-profit utility. Our bylaws guide our business and daily operations. As your accountable energy partner, our mission is to improve the lives of the people and communities we serve.

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CONTACT US

You can reach us at (800) 637-8667. We respond to outage calls around the clock. Our office hours are Mon - Fri., 8 a.m. - 4:30 p.m.

You're welcome to visit our office at:

525 US Route 40
Greenville, IL 62246

©2025 Southwestern Electric Cooperative. Your Accountable Energy Partner.

  • Home
  • SmartHub
  • Your Service
    • Sign In to SmartHub
    • Apply For Electric Service
    • Paying Your Bill
    • Payment Programs
    • Electric Rates
    • Forms Library
    • Member Guide
    • Capital Credits
  • Energy Information
    • Understanding Your Bill
    • Energy Assistance
    • Technology Rebates
    • ERC Loans
    • Solar Energy
  • Electric Vehicles
    • EV Charger Rebates
  • Community
    • Operation Round Up
    • Scholarships
    • Economic Development
  • News & Information
    • News Releases
    • Outage Information
      • If You Lose Power
      • Outage Map
      • Outage Safety
      • How We Restore Your Power
    • The Southwestern
    • Board Meeting Minutes
    • Video
  • Safety
    • Indoor Electrical Safety
    • Outdoor Electrical Safety
    • Generator Safety
    • Storm Safety
    • Cyber Security
  • Careers
  • About Us
    • Mission & Management
    • Financial Information
    • Careers
    • Service Area
    • Contact Us