News Room

Media Contact:
Communications Department, Southwestern Electric Cooperative
Phone: (800) 637-8667

  • Payment Portal Maintenance Wednesday Evening Monday, August 12, 2019
    Southwestern Electric Cooperative’s online payment portal will be unavailable from 5:30-8:30 p.m., Wednesday, Aug. 14, while we perform system maintenance. The payment portal should be available after 8:30 p.m. We appreciate your patience.
  • Turn Around, Don’t Drown Monday, August 12, 2019
    Southwestern crews are responding to storm-related outages at several locations in the co-op’s service area this morning. Members are cautioned to avoid all downed and low-hanging power lines, as they may be energized or become energized at any time. Members should also avoid driving through flood water.
  • Online Payment Portal Restored Monday, August 5, 2019
    Internet service to Southwestern Electric’s online payment portal has been restored. We appreciate your patience.
  • Online Payment Portal Offline Monday, August 5, 2019
    Southwestern Electric’s online payment portal is offline due to an internet outage. We’ll post updates as information becomes available. We apologize for the inconvenience.
  • Ameren Transmission Line Fault Interrupts Service to 2,900 Southwestern Members Tuesday, July 16, 2019
    At 10 a.m., an Ameren transmission line fault interrupted power to three Southwestern Electric substations in Madison County. Members served by Southwestern’s Edwardsville, St. Jacob and Fruit Road Substations are affected by the outage. In total, about 2,900 members are currently without power.
  • Ameren Equipment Issue Interrupts Power to 600 Southwestern Members Friday, July 5, 2019
    An Ameren equipment failure this morning resulted in 600 Southwestern Electric members losing power shortly before 6 a.m. The outage is affecting Bond County members from I-70 south to Keyesport Road, and from Millersburg Road east to Mulberry Grove Road.
  • Repair Requires Afternoon Outage For New Douglas Area Members Thursday, July 4, 2019
    Co-op members in the New Douglas area will experience an interruption in service this afternoon while line crews replace a damaged utility pole near Southwestern’s New Douglas Substation. The outage is expected to begin at 1 p.m., with repairs being completed and power restored by about 3 p.m.
  • Crews Making Repairs; 630 Remain Without Power Wednesday, June 26, 2019
    Southwestern Electric crews continue to repair damage in Madison, Bond and Fayette counties this evening after a line of thunderstorms swept along the I-70 corridor, damaging infrastructure and bringing down powerlines late this afternoon.
  • Members on Staunton Road South of I-70 Will Be Without Service For Several Hours Tonight Wednesday, June 26, 2019
    Southwestern members who reside on Staunton Road south of I-70 will be without power for several hours this evening as crews repair damage from strong winds that damaged infrastructure and dropped powerlines across the interstate.
  • Storms Interrupt Service To 725 Southwestern Members Wednesday, June 26, 2019
    A line of thunderstorms sweeping though the I-70 corridor this evening has left 725 Southwestern Electric members without service. As of 5:30 p.m., 470 Madison County members were without power, while 200 members in Fayette County and 55 Bond County members were without service.